Latest Release Notes

• Update: rich text editor

• Update: Windows Presence Agent improved logging and auto update

• Update: enhancements to digital signage including device-pairing

• Update: dedicated No Shows reporting

• Update: new Parking module with user vehicles and autobooking

• New feature: Visitor notes

• Update: Bulk CSV import for rooms and neighborhoods
• New feature: Visitor administrators can quick sign-in visitors without needing them to sign in via the kiosk
• New feature: QR scanner on Visitor kiosk welcome screen to expedite sign-in
• Update: Acknowledgement question type added to Visitor kiosk sign-in flow
• Update: Quickly assign lockers to employees with inline editing

• Update: added more detailed logging records to SIEM integration

• New feature: Admins can view desk names layer on the map
• Fix: Long group names no longer overrun the dropdown menu in analytics

• New feature: From the web app, employees can manage visitor invites and view visitor sign-ins where they are the host.
• New feature: In mail room, administrators can search for packages by the tracking number

• New feature: Update your work plan to include working from different locations and/or to sit with different groups on different days of the week

• New feature: External API for providing org hierarchy information when it is not available via SCIM. Documentation here.
• New feature: External API for sending user attributes to Calven when not available via SCIM. Documentation here.

• New feature: Lockers and storage units. See our knowledgebase for more details.

• New feature: Service request runsheet
• New feature: Service request statuses can be changed by administrators
• New feature: Export service requests from the runsheet
• Fix: MS Teams user sync for tenants above 1000 users

• Fix: If the device local user name has changed on a check in, the service should re-associate the user with the correct Calven user, but additional logic was added to suffix the customer’s domain if the username had no domain. This change was not incorporated into the check in process.
• Fix: opening Log Packages in Mailroom results in a blank page after loading.

• Fix: Event series links are being generated with incorrect values

• Fix: Some usage tab aggregated metrics are not showing

• Windows presence agent 1.0.6.7 now available
• ‍

• Update: Added administrator features from Backoffice to the user-facing web app at https://app.calven.com
• Update: New user inteface styling on the web app
• Update: Pinnable menu items in the sidebar, so administrators can pin their most-used menu items to the top of the sidebar

• New Feature: Invite visitors to your office via calendar invite. This is a Calven platform team-configured feature and you can reach out to your support rep to take advantage of it.

• New feature: Visitor log search capability for administrators
• New feature: Filter invites table by date
• Update: Web app sign-in auto-fills email address from browser

Windows Presence agent updated to 1.0.6.4

• Enhanced diagnostic information visible in the Windows agent, making it easier to troubleshoot individual devices

‍

• New map objects: V-desk furniture, 3D Printer and catering POI
• Update: Improved sidebar nav in compact mode with popover
• Update: Add Today/Tomorrow/7 Days period selector for visitor invites page

Windows Presence agent updated to 1.0.6.0

• Fixes a potential crash on launch related to certificate services
• Fixes monitor detection when Dell Display Manager is installed

• Update: the waitlist rebooking can be configured to run during specific time periods, both during the day before and separate periods on the day of booking
• Fix: The groups administration page cannot scroll

• Update: Individual attendance analytics will now show user name as well as first and last names. This helps to differentiate between two users with the same names in larger organizations
• Update: Catering and planned days in office analytics pages have updated styles
• Update: Policies that are assigned to individuals will appear on onboarding pages.

Windows Presence agent updated to 1.0.5.2

• This version addresses an issue where the agent would be unable to communicate with our server in the event that the agent secret on the Windows machine was lost.
• Uses a different approach for agent authentication secret storage to ensure operation in orgs that have blocked credential manager by policy
• Migrates any existing credential manager secrets to new encrypted store

• New Feature: Workplace Dashboards now available. See the product update blog here for more details

• Update: Scenario planning and floorplan editing enabled for 'disabled' locations
• Fix: Some deprovisioned users would not have bookings removed when they are deprovisioned

• New Feature: SIEM logging integration. Collect your Calven logs in your centralized logging tools

• New feature: Prsenece configuration allows automatically booking a desk when a user is detected in the office.
• New feature: Add ability to compare to different versions in the space planning change log.

• New feature: Add user filtering to package administration table
• Fix: Attendee table on events would not show when it contained deleted users
• New feature: Show area for rooms and neighborhoods on floorplan editor

• Calven Outlook Add-in updated to version 1.1.0 in the Microsoft store
  
  • Supports use when creating events on a delegate's calendar. Enables all functionality - creating service requests, inviting visitors and finding rooms as a delegate.

• Default view for floorplans in the web app will now be the last floor on which the user had a booking, so users are by default viewing a floor relevant to them rather than the default floor for a building

• Mobile app version 1.31.3 released to app stores. Fixes map loading issue that could occur on some Samsung devices.

• New feature: Add auto-allocation functionality to space planning
• New feature: Add custom metric setting in the stack planning sidebar

• New feature: Drag and drop functionality for blocks on the stack plan
• New feature: Add "clear existing allocations" function on the stack plan
• New feature: Specific weekday metrics available in the stack plan view to see attendance patterns by day of week
• New feature: Add sidebar to stack planning view with detailed metrics on blocks, neighborhoods & floors
• New feature: Add additional email recipients to visitor sign-in notifications

• Mobile app version 1.31.2 released to app stores.
  
  • Fix: Access pass keys not showing on the settings screen on iOS
  • Fix: Out of memory error on some devices
• New Feature: Booking priority settings added. See details here: https://knowledgebase.calven.com/booking-settings

• New feature: Scenario planning launched. See details here for a full walkthrough: https://knowledgebase.calven.com/floor-plan-editor

• iOS and Android apps version 1.31.1 are available in stores. This update fixed the following:
  
  • In groups view, no longer allow users to try to remove groups they are a member of
  • Fix issue with searching POI

‍

• iOS and Android apps version 1.31.0 are available in stores. This upgraded the HID Origo SDK.
• Update to the access pass service to improve response time for HID Origo updates

• Fixed: issue where the case of the email address supplied to timeoff external API did not match the case of the email address in Calven and fallback to checking username did not work

• New Feature: Floorsense integration
• New Feature: CMS integration
• Update: Add visitor type to visit log table in Backoffice

• Fix: Correctly update access credentials that have been recycled by HID (e.g. user A had card X and then relinquished the card, and it was subsequently reassigned to user B)

• Update: Added the ability to invite visitors of multiple different types in the Outlook Add-in
• Update: Added the ability to invite internal employees as visitors (for inter-office travel) in the Outlook Add-in

• Update: Limit the tabs on a location that booking administrators can see to only be Floorplan, Group Blocks, Space plan and Resources

• iOS and Android apps version 1.30.4 are available in stores. This update enabled future features.
• Update: For location photos, floorplan uploads, user avatars - Reject uploaded files where content does not match the file extension

• iOS and Android apps version 1.30.3 are available in stores. This update enabled future features.
• Update: Warn administrators when they are attempting to disable an office if there are users set to that office who are in the process of being deprovisioned.

‍

• Update: Prevent name changes on SCIM-provisioned groups
• Fixed issue where filtering would not work correctly on the CMS integration "mapping" table

• Update: With multiple visitor invites, adding or removing additional visitors will not send an updated invite email to unchanged visitors
• iOS and Android apps version 1.30.2 are available in stores. This update fixed desk booking confirmation popup (no-show) not appearing in some cases

• Fix: changing a user from default role to administrator role would take 15 minutes to provide access, now it is instant
• Fix: Selections on the people table in Backoffice would not persist through user searches
• iOS and Android apps version 1.30 are available in stores. This provides access to the mailroom package scanning capabilities

• Update: Adds retry to calls to the SX building API to handle transient service interruptions/network issues with that service
• New Feature: Adds support for sending  physical card details, synchronized from an external access control system,  to the SX system

• Update: Added groups endpoints to the data warehouse API. See API Docs for documentation.

• Update: room bookings populate the plain text location field for an event so older Outlook versions render the room name
• Fix: Room booking enable/disable toggle would not work in some cases
• iOS and Android apps version 1.29 are available in stores. This update speeds up the app loading time when opened

• Fix issue where in some cases a room could not be set as bookable
• Fix issue of new parking zones and not being visible in the map editor until the floorplan was published

• New Feature: Calven Presence Agent monitor serial detection is available. See the knowledgebase article for details

• Updated version of the Windows presence agent (1.0.4.0) is now available: Presence agent can now update the local user name with each hourly “check in” - Assists with the case where the presence agent may initially register as the install/admin user but is subsequently launched by the user.
• Updated version of the Mac Presence Agent (1.1.0) is now available: Presence agent can now update the local user name with each hourly “check in” - Assists with the case where the presence agent may initially register as the install/admin user but is subsequently launched by the user.

• Added publishAt to user-booking-attendance endpoint
• Added a new field to Presence Automations for a location. For the setting “Desk/neighborhood detection” there is a new option called “Automatically create and overwrite existing booking (silent)”. This field can be used with the Presence Agent monitor serial number detection functionality to always update bookings to the user that plugs into the monitor.
• Added autoResetViewport and resetZoomOnResize query parameters to kiosk.calven.com so that the viewport can be zoomed to a specific part of the floorplan and it will persist.

• Add support for Brother QL-810W to Visitors printer config
• Fix visibility of existing parking zones and spaces in floorplan

• Windows Presence Agent 1.0.3.3 is now available
• There are no functional changes to the agent in this version.
• The installer has been updated so that if it is installed in silent mode, the agent is not automatically started at the end of the installation process - This is to avoid issues where the agent is run as the privileged installer account rather than the users.
• Customers using a deployment process to perform silent installs will need to ensure that there deployment process launches the agent.
• Standard, interactive, installations are not affected; The agent is launched by the installer at the completion of agent installation

• Increase role assignment limit for an individual user from 20 to 50

• Improve attendee count in the Outlook Add-in to include visitors

• Fix issue where an administrator could not remove a parking booking

• Fix issue in activity log - issue with Booking Date not matching the date range filter

• iOS and Android apps version 1.28 are available in stores. This adds support for Yellowbox lockers.

• Fix issue - If no Visitor Types have been created, then prevent visitor sign in process from starting

• Fix issue where calendars would not return free-busy information for intervals less than 30 minutes

• New Feature: Embrava integration added

• New Feature: Administrators can sign in a visitor from Backoffice
• Update: Export of neighborhood and assigned desk from people table will export names instead of IDs

• Update: company name is included on visitor badges
• New feature: Camera countdown option for visitor photos

• Update: remove autocomplete on visitor name fields
• New Feature: add print history for visitor badges on the kiosk, so that if a printer malfunctions the badge can be printed again
• Fix: Better validation on email fields for the visitor kiosk to ensure the emails are correct

• Updated version of the Windows presence agent (1.0.3.1) is now available:
• The installer is now provided as a .exe instead of an .msi for better remote deployment
• The installer will launch Calven Agent at the end of the installation process

• New feature: Add badge printing capability to visitor sign-in
• Fixed issue where multiple notifications could be sent for visitor arrivals from the SX integration in some cases
• Fixed issue where service request email notifications may not get delivered

• New feature: take visitor photos at the sign-in kiosk

• Update: Visitor invite default date is "today"
• Update: Add large corner desk option to map

• New feature: Option to rank employees for booking preference based on how often they attend the office rather than how often they are waitlisted & overflowed to other neighborhoods

• Fixed issue where assigned desk users would get an error if they were deprovisioned and then re-provisioned as a user in a specific time period