Calven is the workplace platform used by companies like Canva, Officeworks, nib and AirTrunk to run their offices, with desk and room booking, visitor management and workplace analytics. We’re looking for a junior Customer Success Manager to help customers get started with Calven and get the most out of it. You’ll be mentored closely by our Deployment & Customer Success Lead and take on real work from day one. The role is full-time, with 2–3 days a week in our Sydney CBD office.

What you'll do:

• Help set up new customers and keep their projects on track
• Be a friendly first point of contact for customer questions
• Create user guides and run training sessions
• Use data to show customers how Calven is working for them
• Share customer feedback with our Operations and Product teams

About you:

• A year or two of experience in customer success, account management, project coordination, support or similar
• Organised, curious and a clear communicator
• Keen to learn and grow with regular coaching
• Full working rights in Australia
• Experience with Workplace or HR tech platforms, or tools like HubSpot and Confluence, is a bonus but not essential

‍

OUR STORY SO FAR

Calven is a B2B SaaS tech startup with teams in the US and Australia and a central HQ based in Sydney CBD. Our team uses Calven technology to stay connected and productive in the hybrid world of work.

With funding secured from VC and strategic investors, our platform is built on years of technology, real estate, and HR expertise. We’re a diverse team of talented and ambitious change-makers on a mission to shape the future of work for companies everywhere.

Curious to learn more? Hear from our founders on how Calven is helping unlock hybrid work to deliver amazing employee and workplace experiences.

‍

NEXT STEPS

We hire with inclusivity in mind to help eliminate any hiring bias. We are committed to equal employment opportunities regardless of race, colour, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law.

Our hiring process is human-led and efficient. We'll reach out to applicants with a strong fit for the role.

‍

‍_#S-DNI